EZShift for hi-tech, IT and support teams

24/7 coverage.
Zero spreadsheets.

Schedule NOC, SOC, IT and support teams around the clock, with the right skills on every shift, weekends and on-call shared fairly, and swaps handled in the app. One system, one app for your team.

Start free trial Book a demo
  • Scheduling shift workers since 2005
  • 14-day free trial, no credit card

Trusted by technology companies

Why tech scheduling is different

Systems never sleep. People need to.

Round-the-clock monitoring and support mean nights and weekends someone has to cover, with the right expertise every time.

  • Always on

    NOC, SOC and support desks that need people every hour of every day.

  • Skills and tiers

    L1, L2 and L3, networking, security, languages: every shift needs the right mix.

  • Weekends, fairly

    Weekend, holiday and on-call duty shared evenly, so the same people don’t always cover.

Scheduling rules

Your rules, built into every schedule

Write down the rules once: the law, your policies and what your team leads know. EZShift builds the schedule around them and warns you the moment a change would break one.

  • Hard rules are never broken by the engine
  • Flexible rules are weighed, so it knows what to give up first
  • Rules can apply to specific teams, positions, shifts or people

See all scheduling rules

  • Hard

    At least 1 employee tagged L2 on every night shift

  • Hard

    Maximum 2 consecutive nights

  • Flexible

    Prefer employees who were not assigned weekend shifts in the past 2 weeks

  • Hard

    At least 11 hours of rest between shifts

Skills and tiers

The right expertise on every shift

Give every team member their skills and tiers, and every shift the mix it needs. The engine builds the schedule so each shift has the expertise it requires, and shows what is still missing before you publish.

  • Skills and tiers per person: L1, L2, L3, networking, security, languages
  • Each shift gets the positions and the mix it needs
  • Shifts that are not fully staffed stand out on the schedule
  • Open shifts can go to the team in the app, with manager approval

Weekends and on-call

On‑call and weekends, shared fairly

Plan on-call duty for the whole month. The engine spreads nights, weekends and on-call evenly by your fairness rules, and the fairness table also looks back at previous months.

  • On-call, weekend and holiday duty shared evenly
  • A fairness table that also looks at previous months
  • Rest after nights and on-call built into your rules
  • Time off and special requests approved in the system

The team app

Swaps and requests, without the Slack threads

Team members see their shifts, ask for time off and swap from their phone. You approve, and everyone is updated at once.

  • Shift swaps

    Team members ask to swap or hand over a shift, and the manager approves it.

  • Time off and requests

    Requests go through the app, and managers answer them.

  • Messages

    Send updates to one person, a team or everyone, straight to the app or by email.

Questions from tech teams

Can EZShift make sure every shift has the right skills?

Yes. Give each person their skills and tiers and each shift the positions it needs, then add rules such as at least one L2 engineer on every night shift. The engine keeps to them and shows any gap before you publish.

How are weekends and on-call shared fairly?

The engine spreads nights, weekends and on-call duty by your fairness rules, and the fairness table also looks at previous months, so the same people don’t always cover.

Can people swap shifts themselves?

Yes. Team members ask for a swap in the app and the manager approves it. Everyone sees the updated schedule at once.

Is our data secure?

EZShift keeps regular backups, uses encryption and complies with GDPR. Managers get permission levels, so each one sees and changes only what they should.

Can I try EZShift for free?

Yes. Sign up for 14 days of full access to all features in the EZ Pro plan. No credit card is needed.

See EZShift on your own teams

Leave your details and we’ll set up a personal demo with your shifts, positions and rules.

  • A personal demo with a scheduling expert
  • Your teams, your rules, your questions
  • Personal, prompt service

Prefer to try it yourself? Start your 14-day free trial

Always on. Always covered.

14 days of full access, no credit card needed.

Start free trial